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Kim Austin

No Longer with Cisco

Until recently, I was the senior manager for digital and social marketing for Cisco Collaboration Marketing. I've spent 18 years at Cisco and have been surrounded by high-tech since it became "a thing." I learned BASIC programming on a PET computer with an external cassette tape drive. I remember when the land where my office is now was an orange grove. (And that doesn't make me all that old...)

Articles

September 26, 2018

COLLABORATION

Webex Teams Update: September 26, 2018

Post on behalf of Cisco Thanks for checking on the status of Cisco Webex Teams. We’re so sorry we’re not giving you the experience you deserve, but please know we’re doing everything we can to fully restore your service – and your trust. We’d like to provide some updates in the meantime.  The good n…

June 14, 2018

COLLABORATION

Collaboration at #CLUS, Day 3: Connections and Doing Good

Yes, the wrap-up of Wednesday’s Cisco Live happenings is a little behind schedule. With most of my scheduled sessions complete, I spent more of Wednesday in the World of Solutions to check out the Cisco demonstrations and see what other exhibitors brought to share. It’s a busy environment. In the ne…

June 12, 2018

COLLABORATION

Collaboration at #CLUS, Day 2: Innovation and Inspiration

How do you know if you’re getting the most out of CLUS? A simple indicator: If your feet don’t hurt and your step-counting device of choice isn’t smoking, you’re not trying hard enough. And Tuesday in Orlando has drawn to a close. It was another busy day in the wonderful world of networking technolo…

June 11, 2018

COLLABORATION

Collaboration at #CLUS, Day 1: Technology and Optimism

“If we think about what’s possible, we can only dream of what we can do together.” – Chuck Robbins Monday busy Monday. Cisco Live 2018 is officially underway. For some, the pre-conference meetings and certification testing started yesterday, but the main event kicked off this morning. Today included…

June 1, 2018

COLLABORATION

Join Cisco Collaboration at Infocomm 2018

What better place to spend the first week in June than sunny Las Vegas? InfoComm 2018 is headed to Vegas and so are we. We’re packing up our demo equipment and heading to the Las Vegas Convention Center to share more intuitive ways to work from June 6 to 8. When you’re working on something with othe…

March 14, 2018

COLLABORATION

Enterprise Connect, Day 3: Let’s Talk about Contact Center

Rumor has it there’s more to life than #teamcollaboration. Actually, I can confirm the rumor with just a few words: chocolate, puppies, and motorcycles. You’re welcome to fill in the blanks with your own evidence. But, I digress. Teamwork is absolutely important, but even if you come up with the bes…

March 13, 2018

COLLABORATION

Enterprise Connect, Day 2: Making Teamwork Work

Who better to deliver the first keynote of Enterprise Connect, but “industry pioneer and all-around nice guy” Jonathan Rosenberg – also known as VP and CTO of Cisco’s Collaboration Technology Group. Why yes, that was me in the front row this morning.Can I admit something? Just between us? OK, good.…

March 12, 2018

COLLABORATION

Enterprise Connect, Day 1: Did They Say Team Collaboration?

Let’s get this thing started. To answer the question in the headline, “yes.” A thousand times yes. Maybe more. I spent my day in panels related to team collaboration. Here’s what I heard and learned (plus a case study video for good measure). Is Team Collaboration the Future of Enterprise Communicat…

October 31, 2017

COLLABORATION

Simplify Teamwork for Your Teams

Imagine you’re a professional hockey coach. You wouldn’t give your players a mix of football, cricket, and badminton equipment and send them out on the ice. You’d make sure your team had the best gear available so the players can focus on scoring points, not figuring out how to use a cricket bat to…